How Trusted Home Watch Services Work
Seven steps from first conversation to ongoing support
- 01
Initial consultation
Share where your property is located, when you’re typically away, and what kind of support would help you feel more connected to your home.
- 02
Property and service discussion
Talk through interior and exterior priorities, plants, vehicles, mail needs, and any other details that matter for your situation.
- 03
Customized plan
Select the combination of visual checks, documentation, and concierge tasks that fits your property. Availability and plan details can be discussed during consultation.
- 04
Scheduling
Visits are arranged around the approach you and Kelly agree on, aligned with your travel and occupancy patterns.
- 05
Visits and agreed tasks
Scheduled visits include the visual observations and owner-requested tasks included in your plan.
- 06
Communication and documentation
Updates and photos follow the communication preferences you select. When an observable concern is discovered, Kelly contacts you according to the agreed plan.
- 07
Plan adjustments as needs change
Travel patterns and seasons change. Your plan can be revisited so support continues to match your home.
Preparing for Your Initial Consultation
- Property location
- Typical months away
- Preferred visit frequency
- Areas of concern
- Plumbing fixtures
- Plants
- Vehicles
- Mail or package needs
- Preferred communication method
- Emergency contacts
- Access instructions, discussed privately
Security note about access details
Sensitive access details—such as door codes, alarm information, lockbox codes, or hidden-key locations—should not be submitted through the standard website form. Those details can be shared privately after you and Kelly agree on a service plan.
Use the consultation request form for general information only, or call Kelly at (480) 229-6958.
What happens after you get started
Once a plan is in place, visits and agreed tasks follow the approach you selected. Photo documentation and communication preferences are part of that plan. When an observable concern is discovered, Kelly contacts you according to the agreed communication plan.
Explore home-watch services, property checks, and concierge options to see what may be included.
Start with a simple conversation
Create a Custom Care Plan
Start with a simple conversation about your property and time away.